Last updated: June 22, 2026
This Privacy Policy describes how liveSports ("we," "us," or "our") collects, uses, and shares information about you when you use our website, mobile application, and related services (collectively, the "Services"). This policy applies to all users of our Services, including visitors to our website and users of our iOS and Android applications.
1. Information We Collect
We collect only the information necessary to provide and improve our Services. We may collect the following types of data:
Contact Information
- Name — collected when you submit our contact form
- Email Address — collected when you submit our contact form
- Phone Number — optionally collected when you submit our contact form
User Content
- Messages and Communications — any information you voluntarily provide in your inquiry
Usage and Technical Data
- IP Address — automatically collected for language detection and security
- Device Information — device type, OS version, app version, language settings
- Usage Data — interactions with our Services and features used
- Diagnostic Data — crash logs and performance data for improvement
Local Storage and Identifiers
- Language Preference — stored locally to remember your selected language
- Session Identifiers — temporary tokens for session security
Data Minimization: We collect only the data necessary for the purposes described. We do not collect financial information, health data, precise location, contacts, photos, browsing history, search history, or biometric data.
2. How We Collect Information
- Information you provide directly: Through contact forms and direct communications
- Automatically collected data: Through cookies, local storage, and standard device and server logs
- OS SDKs: Apple (iOS) and Google (Android) standard SDKs may collect de-identified diagnostic data for app stability, in accordance with their respective privacy policies
3. How We Use Your Information
- To respond to your inquiries and provide our services
- To remember your language preferences
- To maintain session security and integrity
- To analyze usage patterns and improve our Services
- To diagnose and fix technical issues
- To comply with legal obligations
4. Third-Party Sharing
We do not sell, trade, or rent your personal information. We do not share data for advertising or marketing. We may share information with service providers (cloud hosting, email delivery) who are contractually bound to protect your data and provide the same or equal protection of user data as stated in this Privacy Policy, or with legal authorities when required by law. Our Services do not integrate any third-party advertising networks, social media SDKs, or third-party analytics services that collect personal data.
App Tracking Transparency (ATT): Our mobile applications do not track your activity across third-party apps and websites for advertising purposes. We do not share your device identifiers, IP address, or other data with third-party advertising networks or data brokers.
5. Data Retention
- Contact Inquiries: Retained for the duration of the matter plus applicable statutory period
- Language Preferences: Stored locally on your device until cleared or up to one year
- Session Data: Deleted when you close your browser or log out
- Diagnostic Data: Aggregated and de-identified, retained up to 90 days
When no longer needed, we securely delete or anonymize your data.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to access, correct, delete your data, withdraw consent, object to processing, or request data portability. To exercise these rights, please contact us. We will respond within the timeframes required by applicable law and may need to verify your identity.
7. Account Deletion and Data Deletion Requests
No End-User Account Registration: Our mobile applications and public websites are informational and consultational and do not support end-user account registration or creation. As such, there are no end-user accounts to delete. Authorized staff accounts are managed by system administrators.
Requesting Data Deletion: If you have submitted any personal information to us (such as your name, email, or phone number via our contact forms or support channels), you have the right to request that we delete this information from our systems. You can initiate a deletion request by contacting us at [email protected] or via our contact form. We will delete all associated personal data within 30 days of receiving your request, subject to any legal, regulatory, or ethical retention requirements.
8. Data Security
We implement appropriate technical and organizational measures, including encryption in transit (TLS/SSL) and access controls, to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
9. Children's Privacy
Our Services are not directed to children under 13 (or the applicable age of consent). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
10. International Transfers
Your information may be transferred to servers in countries other than your own. We take appropriate safeguards to protect your data in accordance with this policy and applicable law.
11. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated through our Services. We encourage you to review this policy periodically.
12. Contact Us
Email: [email protected]
Contact Form: Submit an inquiry